OXBOE:Information Technology Department
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Oxford City Board of Education Information Technology Department
Technology Coordinator:
Eric Burrage
Board Annex
(256) 241-3165

Latest Online Helpdesk Ticket Statistics -- (As of 12-20-07)
These numbers show how many IT work orders have been completed since the beginning of the August 2006 in the Oxford City School System.
Open Tickets: 13 OUT OF 996 == 1.3%
Closed Tickets: 983 OUT OF 996 == 98.7%

Wide Area Network
>12mbps fiber backbone to the Alabama Supercomputing Authority for Internet connectivity.
Cisco Routers and Firewalls for connecting LAN to WAN services in collaboration with the  Alabama Supercomputing Authority.
>7 sites linked with T1 lines for data, voice, and video conferencing.
>School-wide VOIP (voice over IP) Cisco Phone System
Local Area Network
1gbps fiber backbone in OHS building structures.
>CAT5e with 10/100/1000 mbps 3COM Switches in classroom environments
>Windows 2000/2003 Servers
>1TB NAS devices at each school location for nightly data/server backups

School System/Educational Software Products and Services:

STI (Classroom, Office, District WS/Enrollment, PD, Classroom Web, Assessment, InformationNow)
MS Exchange 2003
NetControl 2
SuccessMaker 1.7
Read Naturally
Write to Read
Typing Time
Ticket To Read
VMath Live
Voyager Learning

Web Application Software and Servers
Apache 2
IIS 6.0

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